Shipping policy
At Impress Candles™, we handcraft and ship our luxury candles with care from Australia to your doorstep, wherever you are.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Shipping Within Australia
We offer fast and reliable shipping via Australia Post:
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
Enjoy free standard shipping on orders over $75 AUD.
International Shipping
Yes, we ship worldwide!
Delivery times vary based on your location:
Standard International Shipping: 7–14 business days
Express International Shipping: 3–7 business days (available in select regions)
Shipping rates are calculated at checkout. All international orders come with tracking.
Customs & Duties
International customers are responsible for any customs fees, import taxes, or duties charged by your local government.
Tracking & Support
Once your order ships, you’ll receive a tracking number via email. If your package is delayed or missing, please contact us hello@imopresscandles.com we’re here to help.